Introduction
Thank you for choosing Africord Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our services, and tell you about your privacy rights and how the law protects you.
Who We Are
Africord Limited is a research and project management consulting firm registered in Kenya.
Contact Details:
- Address: Maendeleo House, 8th Floor, Room 806, Nairobi, Kenya
- Postal Address: P.O. BOX 5848 - 00200, Nairobi
- Phone: 0721 999 166
- Email: training@africordonline.com
The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you including:
- Identity Data: includes first name, last name, title, position, organization
- Contact Data: includes email address, telephone numbers, postal address
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: includes information about how you use our website and services
- Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences
When conducting research on behalf of clients, we may collect additional information as specified in the research protocols, which will be disclosed to you at the time of data collection.
How We Collect Your Personal Data
We use different methods to collect data from and about you including:
- Direct interactions: You may give us your data by filling in forms on our website, by email, by telephone, or through participation in our research activities.
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties: We may receive personal data about you from various third parties including analytics providers, research partners, and clients who commission research.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and manage the services you have requested
- To conduct research projects you have agreed to participate in
- To manage our relationship with you
- To improve our website, services, and marketing strategy
- To recommend services that may be of interest to you
- To comply with legal obligations
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For research data, retention periods will be specified in the specific research protocols and consent forms provided at the time of data collection.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of these rights, please contact us using the details provided above.
Research Ethics and Confidentiality
As a research and consulting firm, we are committed to maintaining the highest standards of research ethics:
- All research participants will be informed about the purpose of data collection
- Informed consent will be obtained before data collection begins
- All research data will be anonymized whenever possible
- Data will be stored securely and used only for the stated purposes
- Research results will be reported in aggregate form unless explicit permission is given for individual attribution
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to the Privacy Policy
We may update our privacy policy from time to time. Updates will be posted on this page with a revised modification date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Transfers
We primarily operate in Kenya, but may occasionally transfer your personal data to countries outside of Kenya. Whenever we transfer your personal data out of Kenya, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Africord Limited
Maendeleo House, 8th Floor, Room 806
Nairobi, Kenya
Email: training@africordonline.com
Phone: 0721 999 166
Last updated: March 5, 2025